FREQUENTLY ASKED QUESTIONS
Q. How long does it take to charge the electric vehicle?
- Time taken by the EV lies between the range of 20minute to 6 hours depending upon the battery capacity of the vehicle and power of the charger.
Q.What are the charging options available for my vehicle?
- We have a wide range of charging options available for all-purpose. Charge your EV at home using our domestic charger or find the nearest public charging station access to over 2,000 stations pan India by using our smart user-friendly mobile app.
Q. What will be the cost to charge my EV?
- The average cost to charge the EV is 18/- INR to 28/- INR per unit of the electricity meter. This means you can charge your EV for as low as, 3/- INR per km for 4 wheeler & 1/- INR per km for 2 wheeler & 3 Wheeler.
Q. Is Charjet compatible with all protocol?
- Charjet has chargers with all protocols and to locate your specific vehicle you can search for the location in our Charjet smart app.
Q. Does Charjet have AC & DC charger?
- Yes, we have both AC & DC available.
Q. How Charjet is better than competitors?
- We have the largest network of service engineers across our charging station.
- We have a dedicated 24x7 support team to enhance your experience.
- All out chargers are of the highest quality and durable
- Our seamless operations are the best in the network.
Q. Can I set-up a station in my apartment common area?
- Yes.
Q. What will happen to the car battery, if I use DC charger?
- Every Manufacturer prescribes a certain mechanism, most of the manufactures suggest one AC charging after every three times DC charges.
Q. What are the names of protocols you have?
- We have protocols of CCS, CHAdemo, Bharat & GB/T.
Q. Does Charjet have battery swapping option available?
- Yes, we have battery swapping available for three-wheelers.